Achieving Leader - Communication & Relations

Communication is the operating system of leadership. This workshop examines how leaders build psychological safety and interpersonal effectiveness through four critical communication factors — grounded in the Johari Window framework and Amy Edmondson's research on team psychological safety.

Key Concepts

Openness and Exposure

Leaders who share information freely — including their own reasoning, doubts, and mistakes — create cultures of transparency. The Johari Window model shows that increasing your "open area" through self-disclosure reduces misunderstandings and builds trust.

Active Listening and Feedback Seeking

High-achieving leaders are distinguished not by how much they talk, but by how well they listen. Feedback-seeking behavior — actively soliciting input from others — is one of the strongest predictors of leadership effectiveness across multiple studies.

Giving Constructive Feedback

Effective feedback is specific, timely, and behavior-focused. This workshop teaches leaders to deliver feedback that develops rather than deflates — building skill and confidence rather than defensiveness.

Building Psychological Safety

Amy Edmondson's research demonstrates that psychological safety — the belief that one won't be punished for speaking up — is the number one factor distinguishing high-performing teams. Leaders create (or destroy) this safety through their daily communication behaviors.

What You'll Learn

• Map your communication style using the Johari Window framework
• Increase openness and reduce "blind spots" in your leadership
• Develop active listening skills that make people feel genuinely heard
• Deliver feedback that drives growth, not defensiveness
• Build team psychological safety through daily communication habits
• Identify and overcome communication barriers in your organization
• Apply the Communication Assessment to measure exposure and feedback behaviors

Workshop Format

The Research